Introduction

HaulMonitor.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

Personal Information: Name, email, phone number, company name, MC/DOT number
Location Data (GPS): Latitude and longitude coordinates captured at facility arrival and departure
Load Information: Pickup/delivery addresses, facility names, load reference numbers
Detention Data: Arrival times, departure times, dock assignments, detention duration
Facility Reviews: Ratings, tags, and driver comments about facility experiences
Documents: Gate passes, BOLs, and lumper receipts you upload
Usage Data: App interactions, device information, IP address

How We Use Your Information

To calculate and generate detention invoices
To send detention alerts to brokers and shippers
To verify load locations and arrival times using GPS data
To aggregate facility performance statistics for the HaulMonitor.io community
To improve our platform and user experience
To communicate with you about your account and loads
To comply with legal obligations

GPS Data & Location Privacy

✓ GPS data is collected only for verifying load location accuracy and facility arrival/departure times for invoice validation.

GPS coordinates are NOT sold to third parties
GPS coordinates are NOT shared with brokers unless you explicitly invite them to view your load
GPS data is stored securely and associated only with your account
You can disable GPS tracking by using manual detention entry mode
GPS coordinates are deleted when the detention invoice is finalized (if you choose)

Data Sharing

We share your information in the following limited circumstances:

Brokers & Shippers: Only when you explicitly invite them to view your load or receive detention alerts
Facility Performance Data: Aggregated, anonymized data about facilities (ratings, detention times) is shared with the HaulMonitor.io community to help drivers make informed decisions
Service Providers: Payment processors, email providers, and hosting partners who help us operate the platform
Legal Requirements: When required by law or to protect our legal rights

Data Security

We implement industry-standard security measures including SSL encryption, secure authentication, and regular security audits. However, no security system is impenetrable. We cannot guarantee absolute security of your data.

Your Rights

You have the right to:

Access your personal data
Request corrections to inaccurate data
Request deletion of your data (subject to legal retention requirements)
Opt out of marketing communications

Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: info@haulmonitor.io.